December 11, 2012 Chad Richards

The Biggest Social Media Mistakes & Disasters of 2012

With as quickly as things move on social media sites, there are going to be mistakes. Learn about some of the biggest ones brands made in 2012 (as well as lessons learned) in these must-reads.

social media mistakes

11 Biggest Social Media Disasters of 2012
By Seth Fiegerman The calendar year wouldn’t be complete without a few social media fails. In 2012, plenty of big brands and organizations suffered serious backlashes on social networks like Twitter and Facebook for offensive tweets, questionable ad campaigns or controversial company statements.

Lessons Learned: The Top 10 Twitter Mistakes of 2012
By Tricia Morris Here are ten large-scale lessons learned in 2012 that we can all use to drive service and social media response forward in 2013.

Lessons from 2012’s Social Media Disasters
By Rachel Tran Are you prepared to stave off the brand devastation of a future social media crisis? This year’s disasters and rescue missions teach us a thing or two about how to react to social conversations before crisis hits.

Chad Richards

Chad Richards

Senior Social Media Manager at Firebelly
Fun Fact: Chad was named "Most Influential Up & Comer" at the inaugural Social Media Summit. He's been with Firebelly since 2007.
Chad Richards
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About the Author

Chad Richards Fun Fact: Chad was named "Most Influential Up & Comer" at the inaugural Social Media Summit. He's been with Firebelly since 2007.

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