Social Media
Engaging customers through the most popular social networking pages (Twitter, Facebook, LinkedIn) to spark direct conversations between your customer and your company. Direct communication is key.
Social Media Marketing
Social media has grown to be more popular than e-mail.
Facebook has more than 200 million users. The site had more than 1 billion visitors in the month of January 2009. It’s the place for photo sharing on the Web.
Twitter had a growth of 1,227% in visitors per month over the course of one year.
Myspace is the most profitable social networking Web site. In August 2006, Google signed a $900 million deal with the site to be the exclusive search provider.
Set Yourself Up For Social Success
Set up a fan or group page on Facebook to engage loyal users of your product and take ownership of your brand.
Use Twitter to see what consumers are saying about your product and get instant feedback about their likes and dislikes.
Embed your music and videos on Myspace to promote a music-focused business.
Connect with customers on a level that no other communication tool can match: Instant response. Direct contact. Low cost.
Social media Web sites give instant feedback — no surveys necessary. Ask your customers questions, they respond with a few clicks of the keyboard. They feel engaged. You are directly connected.
