Erik Deckers is President & Owner of Pro Blog Service. He has also co-authored several books, including Branding Yourself: How to Use Social Media to Invent or Reinvent Yourself, No Bullshit Social Media: The All-Business, No-Hype Guide to Social Media Marketing and The Owned Media Doctrine.
Erik Qualman’s book What Happens on Campus Stays on YouTube was nominated for the 2015 Pulitzer Prize. In addition to being a best-selling author, he’s a motivational speaker who’s been referred to as “the Tony Robbins of tech.”
How to handle haters on social media is the subject of Jay Baer’s new book Hug Your Haters: How to Embrace Complaints and Keep Your Customers. It’s been touted as “the first modern book on customer service.”
Emeric Ernoult was named one of the Top 40 digital strategists in the world by Online Marketing Institute.