Each month, Firebelly CEO Duncan Alney seeks out members of the Indianapolis community who have a similar passion and drive for community engagement. He recently had the privilege of speaking with Doran Moreland, Executive Director of Statewide Diversity and Community Outreach at Ivy Tech Community College.
Erik Qualman’s book What Happens on Campus Stays on YouTube was nominated for the 2015 Pulitzer Prize. In addition to being a best-selling author, he’s a motivational speaker who’s been referred to as “the Tony Robbins of tech.”
How to handle haters on social media is the subject of Jay Baer’s new book Hug Your Haters: How to Embrace Complaints and Keep Your Customers. It’s been touted as “the first modern book on customer service.”