Ring in the new year with a fresh social media approach. All you need is to follow the suggestions below and you’ll be heading into 2019 ready to engage. Set aside 12 days and focus on your brand’s social media planning before the holidays.
A social media crisis is bound to happen at some point to your brand. This could be as small as a negative review/comment or as big as when Adidas tweeted, “Congrats you survived the Boston Marathon.”