Last Updated: May 23, 2018
Firebelly is committed to protecting the privacy of visitors to our website, subscribers to our newsletters, and those providing their contact information. In addition, Firebelly is opposed to unauthorized commercial e-mail delivery, otherwise known as spam. Please read the following Privacy and Spam Policy to understand how your personal information is treated. From time to time, Firebelly may offer new information or services that may affect this policy. If you have any questions or concerns regarding this Privacy and Spam Policy, please send an e-mail to hello@firebellymarketing.com. Spam abuses can also be reported at hello@firebellymarketing.com.
WHAT INFORMATION DO WE COLLECT & HOW IS IT USED?
Information You Voluntarily Submit to the Website: We may collect personal information from you such as your name or e-mail address. For example, you may voluntarily submit personal information to Firebelly by leaving a comment, subscribing to a newsletter, or submitting a contact form.
Information We Collect from Others: We may receive information about you from other sources. For example, if you use third-party software through the site, they may transfer information to us for fulfillment.
Automatically-Collected Information: We automatically collect certain information about you and the device with which you access Firebelly’s website. For example, when you use Firebelly’s website, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the website. We may also collect information about actions you take when using Firebelly’s website, such as links clicked.
Cookies: We may log information using cookies, which are small data files stored on your browser by Firebelly. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the website.
The following list includes examples of specific ways we collect personal information from our website visitors and the type of information collected:
Electronic Newsletter: To register online for our electronic newsletters, we request the following required information: (i) name, and (ii) e-mail address. The provision of an e-mail address is mandatory in order to receive our newsletter.
Contact Forms: To contact Firebelly to evaluate or engage our services or answer your questions, we utilize numerous forms throughout our site. Required information varies depending on the form and at most includes (i) name, and (ii) e-mail address. The provision of this information is mandatory in order to receive a response from Firebelly. The provision of the remaining information requested on the registration form is optional.
HOW YOUR PERSONAL INFORMATION MAY BE USED
Firebelly may use your personal information in the following ways:
To operate and maintain the website;
To identify you as a user of the website and customize the website to your account;
To send you promotional information, such as newsletters. Each e-mail newsletter will provide information on how to opt out of future mailings by unsubscribing;
To send you administrative communications, such as administrative e-mails, confirmation e-mails, technical notices, updates on policies, or security alerts;
To respond to your comments or inquiries;
To provide you with user support;
To track and measure website performance;
To protect, investigate, and deter against unauthorized or illegal activity;
To review the effectiveness of our marketing programs and analyze other general demographic trends;
To notify you of new information or services that may be of interest to you; or,
To send promotional materials.
DOES FIREBELLY SHARE MY INFORMATION?
Firebelly will not share, rent, or sell your personally identifiable information with third parties. However, we may share your information with third-parties when authorized to share such information.
Additionally, Firebelly may use third-party service providers to service various aspects of the website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policy.
Firebelly currently uses the following third-party service providers:
Tracking: Firebelly uses various marketing tools that help us create a better user experience for people visiting our site. These tools allow us to look at aggregated data such as scrolling patterns, and clicks, and allow us to run tests to determine which pages result in the best actions. However, these tools do not use your personally identifiable information. We use the following third-party service providers for tracking:
Google Analytics: Privacy Policy
Remarketing: Firebelly uses remarketing tracking cookies and conversion pixels from vendors such as Google and Facebook to present special offers to you for our products or services over the Google Content Network and via social networks. This means you may see an ad for one of our products or services as a result of visiting our website. In addition, Firebelly uses custom audiences based on website visitors and e-mails of subscribers. This allows us to present special offers for our products and services to you via Facebook.
However, your personally identifiable information is not used by any remarketing service other than to present you with special offers from us. We use the following third-party service providers for remarketing:
Facebook: Opt-out of Facebook remarketing here
Google: Opt-out of Google remarketing here
Newsletters: Firebelly uses Mailchimp as its e-mail service provider. Mailchimp collects contact information, distributes our newsletter, and tracks actions you take that assist us in measuring the performance of the website and newsletters.
Our newsletters contain tracking pixels. This pixel is embedded in e-mails and allows us an analysis of the success of our newsletters. Because of these tracking pixels, we may see if and when you open an e-mail and which links within the e-mail you click. This behavior is not passed to third parties. All data submitted at the time of subscription to our newsletter is stored on Mailchimp’s servers. You may be removed from our newsletter list at any time by clicking on the unsubscribe button provided in each e-mail.
Mailchimp: Privacy Policy
Contact Information and Website Support: We offer multiple ways to contact Firebelly, including contact forms, e-mails, and chat. If you attempt to contact us at any time through a contact form, the information you provide will be stored on our servers.
ANONYMOUS DATA
Occasionally, we may use anonymous data, which does not identify you alone, or when combined with data from other parties. This type of anonymous data may be provided to other parties for marketing, advertising, or other uses. Examples of this anonymous data may include analytics or information collected from cookies.
COOKIES
Firebelly’s website uses cookies to store visitors’ preferences; record user-specific information on what pages users access or visit; ensure that visitors are not repeatedly sent the same banner ads; or customize our content based on visitors’ browser type or other information that the visitor sends. Cookies may also be used by third-party services, such as Google Analytics, as described herein.
At any time, you may prevent the setting of cookies by the website by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted anytime via an Internet browser or other software programs. This is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in their Internet browser, not all functions of Firebelly’s website may be entirely usable.
WHAT IF THERE ARE CHANGES TO THIS PRIVACY AND SPAM POLICY?
If we change our Privacy and Spam Policy, we will post those changes on our privacy page at www.firebellymarketing.com/privacy.
RIGHTS RELATED TO YOUR PERSONAL DATA
Opt-out: You may opt out of future e-mail communications by following the unsubscribe links in our e-mails. You may also notify us at hello@firebellymarketing.com to be removed from our mailing list.
Access: You may access the personal information we have about you by submitting a request to hello@firebellymaketing.com.
Amend: You may contact us at hello@firebellymarketing.com to amend or update your personal information.
Forget: In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to hello@firebellymarketing.com.
Please note that we may need to retain certain information for recordkeeping purposes, to complete transactions, or when required by law.
SENSITIVE PERSONAL INFORMATION
At no time should you submit sensitive personal information to Firebelly. This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy and Spam Policy.
CHILDREN’S INFORMATION
Firebelly does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that Firebelly has personally identifiable information about a child under the age of 16 in its database, please contact us immediately at hello@firebellymarketing.com, and we will use our best efforts to remove such information from our records promptly.
SPAM POLICY
Firebelly is strongly opposed to spam. We will only send e-mails to users who have explicitly requested an e-mail from Firebelly. Examples may include:
Opt-in subscribers to the Firebelly Newsletter
Users that complete a contact form
All communication will be related and relevant to what you have requested.
WEB LINKS
Firebelly’s website contains links to other sites. Please be aware that Firebelly is not responsible for such other sites' privacy practices or content. We encourage our users to be aware when they leave our site to read the privacy and spam policies of each and every website that collects personally identifiable information. This Privacy and Spam Policy applies solely to information collected by Firebelly.
HOW DO I CONTACT FIREBELLY?
If you have any further questions or comments regarding the Firebelly website or this Privacy and Spam Policy, you may contact hello@firebellymarketing.com.
LEGAL DISCLAIMER
We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our site.